The Ultrathon Brand Promise
The Ultrathon Brand assures its products will be of the highest quality. If you are not completely satisfied with your Ultrathon Brand product, you may return it within 30 days of purchase, with proof of purchase, for a refund or replacement unless it meets one of the situations below. We do this to protect all our customers and make sure that we handle every return or exchange with reasonable fairness.
- Products showing wear and tear
- Products with a missing label or label that has been defaced
- Products that have been soiled or contaminated, until they have been properly cleaned
- Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
- Products lost or damaged due to fire, flood or natural disaster
- Past habitual abuse of our Return Policy
